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RETURNS
It's very important to me that you love your piece. If you're not completely happy with your purchase, please let me know as soon as you can. I will do my best to make things right. I am happy to exchange your jewelry for another available piece. Any returns are taken on a case by case basis and return shipping is the responsibility of the customer. Please contact me within 30 days from the date of purchase for a possible return. 

I do not accept returns due to misuse. I am not liable for damages once your jewelry has shipped, but if you have any concerns, please let me know right away. If you need to file a lost or damage package claim, visit the USPS website.

RESIZING 
If you are uncertain of your size, get measured at a local jewelry store before purchasing. I am unable to accept returns based on ordering the incorrect size. If you did purchase a piece in the wrong size, please contact me as soon as you can. Many of my pieces are not resizable due to the nature of the design.

REPAIRS
I do not repair jewelry I did not make. If your Mean Right Hook piece is in need of a repair, please send me a message.